Ordering, MOQ & Lead Time

What the minimum order really is, and how the calendar works.

Ask a technical question

What the minimum order really is, and how the calendar works.

MOQ and tooling

MOQ tracks the amount of change, not the size of the pack.

Lead time, shipping and Incoterms

Four to eight weeks is normal for a modified platform; add freight and customs on top.

OEM & sourcing questions

The questions that come before an order.

What does OEM/ODM actually mean here?

OEM: we build to your specification and put your label on it. ODM: you choose from our platform and we adapt it — voltage, capacity, enclosure, connector and firmware.

What is the minimum order quantity?

It depends on how much changes: a label change starts low, a new enclosure or BMS firmware starts higher. Tell us the change and we will quote the threshold honestly.

Can you match my existing BMS protocol?

Usually. Send the protocol or the host device and we will confirm whether we adopt it or emulate it — this is the first question in any private-label project.

How long does a custom pack take?

Four to eight weeks from specification sign-off for a modified platform; a fully new enclosure or BMS takes longer and we will say so before you commit.

What certification can you supply?

UN 38.3 for transport, IEC 62619 for industrial cells, CE documentation, and UL or site-specific standards on request.

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